iGrafx® Process™ is a leading process analysis and simulation tool that enables even the most complex processes to be understood, modeled and improved. As a cornerstone of process improvement for more than a decade, iGrafx Process has helped leading companies understand, improve, deploy and communicate best-practice processes. By targeting high-impact customer facing processes, users can greatly improve customer satisfaction, retention and returns.

With comprehensive modeling techniques combined with intelligent process mapping, iGrafx Process brings the benefits of process analysis within reach of simulation experts and non-experts alike. In a way not possible with other modeling techniques such as complex spreadsheets, iGrafx process models respond to changing schedules of resource availability, customer demand patterns or random events such as machine down time. Powerful reports help you support and communicate your findings.